Quote:
Originally posted by eisbaer
...As globill is rather unknown in this business I'm afraid that many webmasters aren't attracted to a program which bills with Globill.
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"Unknown"? Do a search on GloBill and you'll see that the comments are about 95% positive, and those that complain usually complain about two things: "GloBill notifies customers that a rebill is coming up" and "They charge a bit more than the other processors." Well, what can I say? Chargebacks is a big part of what got the industry into this mess, and if all the other processors had been as on top of preventing chargebacks as GloBill, likely we wouldn't be in this situation. And notification is optional, not mandatory, anyway (though I think if your chargebacks prove high, you'll be forced to use it).
As for a couple points more than the other processors, it shows up in their service, which any webmaster who's worked with a number of processors will tell you, is the best. I don't even have a phone number for their tech support. 30 minutes would be a long wait for a GloBill techie to reply. Less than 15 or 20 minutes would be more typical. Whenever I get a member complaint, I just pass it along to GloBill, and they run with it.