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Old 10-17-2002, 06:57 AM  
steffie
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Join Date: May 2002
Location: Somewhere in the Mountains, far far away
Posts: 2,422
I do have to jump into this regarding Customer Service because I don't email nobody. I am one of those old fashion people who call

Here is my stand on Webmaster Support and yeah, I have each of those billers and I have a rep in each

Ccbill - best tech support - best overall support
PSW - After one year I finally got a directline - Never really had any problems
Ibill - Never had a problem with contacting anybody there
Verotel - I only call the Netherlands and never the US phones. Also great Webmaster Support
Globosale - I call Switzerland and don't have any problems getting thru

I think the trick is

Get your reps name, his direct number or extension, be aware these guys are pencil pusher and work 9-5 than you should have zero problems getting thru to them. And yup they will call you back

I think all have great Webmaster Support period. Stressed lately,, yup,, keep in mind they might be some people not having a job in a few weeks.
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