Quote:
Originally posted by vik
Right, how come you guys never answer your e-mails? Why did I send 4 e-mails in June and July, and no one bothered to reply to even ONE of them? What happened, did Norman quit?
And now you guys want as much personal information from your buyers as Visa does. How do you expect to make any sales? And I was one of Matrixs' first customers . . .
BTW, Matix is the VERY REASON I started to shoot my own content. No, not as good as what Robbye does, but hey, I own it!
vik
P.S. Say hi to Robbye, I still think she's a sweetheart!
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I'm still here Vik! Never received one mail form you. Why do we require so much info? Well since your shooting your own pics, wait till you lose thousands of dollars with unprofessional webmasters stealing your images. We also require this info to stop credit card fraud. When someone pays for images it is also a content providers responsibility to stop unauthorized use of images to protect the value of the images, which in the long run protects your financial investment. With all these content companies popping up ( I love the competition, ever notice everyone compares themselves to Matrix ) where are most of them going to be down the road when the FBI is at your door and wants 2257 proof or any other kind of documentation? Before Matrix, I worked with several other producers and most don't have fully legal paperwork on most of the sets they are selling. We document all licenses, and sales for your protection and ours and Matrix will always be there!!!!