Originally Posted by studiocritic

I happened to be sitting in on a new-to-TMM customer getting their CARMA walkthrough after they purchased it.

First words out of the TMM rep's mouth on the phone when we begin the demo.. "You'll have to excuse me, I might be fumbling a bit as we move through this. I haven't actually used CARMA, per se.".

I've been recommending clients go elsewhere since.