We have elected to stop using iBill at the end of the month due to their poor client services. We have have been asking them the following for over a week with no reply
"From 11:59pm 31st October 2002 we shall no longer be using iBill as our
processor. We shall not be filling out VISA forms and have no intention
of continuing processing with iBill after the end of October. We would
like to ammend our payment details so that we are paid by check rather
than wire transfer.
I require assurances that (1) the October period will be paid to us as
normal on November 15th and that all reserves will be paid to us over
the following 6 months."
5 times this email has been sent over a 7 day period. No reply.
This is not very re-assuring.
