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Originally Posted by DaddyHalbucks
Companies should have an established policy for this.
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Most do & they also limit the information the rep has access to.
On that same note though - a rep is supposed to understand everything traffic source, tell you how to apply it to your situation, help you make more money with less effort - but you don't want them to fully understand hands-on what you do and you want the right to tell us that we know nothing when it doesn't work for you.
Vicious circle - can't please everyone all the time. It's a matter of trust & your relationship with who you deal with.
Reps shouldn't be working against the hand that ultimately is helping the hand that feeds you.
**Not geared towards you Daddy ;)