Originally Posted by Rochard

There are different kinds of sales reps. Some don't know HTML, some can code PHP and JAVA, others are really good at stats and some are just idea people.

I feel sorry for sales reps that are the only rep the company really has - like Punker Barbie. She's expected to be online nearly twenty-four hours a day. On top of this she is expected to know every aspect of the business from SEO to TGP to Free Sites while trying to manage a marketing campaign for the entire company.

A good sales rep is a jack of all trades, and when they cannot handle a certain problem they hand it off to the right person - and then follow up on it.