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Well here is my chat transcript from the live help link I just gave you. This was over a 15 minute period of time:
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Please wait for a site operator to respond. While you are waiting, please feel free to begin typing your issue in the box below. Try to be as descriptive as possible. Once an operator responds, click SEND to transmit what you have typed.
You are now chatting with 'Help Desk'
Help Desk: Welcome to our live chat service. How may I help you today?
tpowers: none of your feeds are working now on any of your sites. When will this be fixed?
tpowers: hello?
Help Desk: I'm sorry for the delay. I'll be right with you.
tpowers: ok
Help Desk: I have contacted our tech support, and I am waiting for a reply
tpowers: ok thank you
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