Quote:
Originally Posted by jayeff
When this started, I believed the first card was lost in the mail: a minor irritation, not EP's fault.
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Just a little

- I'd say that would very much be EP's fault. For the amount they charge for a card there is no justification for not sending a card by a basic, recorded postal service. The cost is minimal and more than made up for in the charges.
Nice to see it resolved in the end though. If EP ever goes out of business or Keyser simply decides to leave them somebody should snap they guy up fast. He may not be perfect, but he's still the best repfor any online business I've come across and probably worth far more than he gets paid for damage control alone.