Originally Posted by Keyser Soze

This is GFY where some posters idea of fun is to make as much drama as possible. Half the people bashing ePassporte have never contacted me with their problems despite me offering to help them again and again, so why do they keep bashing ePassporte? Are they scammers that had their account closed? Or just bashing ePassporte because they think it makes them look cool?
Let me ask you why you post that image in every ePassporte thread? My understanding is that you don?t want to use ePassporte why get involved then? If there were drama about your program would you want me to post funny images in the thread?

ePassporte is real life and its real money we are dealing with like any other electronic payment service the scammers tries to scam the best they learned. We have rules in place to prevent fraud and to follow the law, in a perfect world it would not be necessary to block accounts for suspicious activity.
50-75% of the people having their accounts blocked it?s because they went over the $5000 limit that requires that their account is verified and it?s quickly solved and the account unblocked. In the 9 months I?ve worked for ePassporte it?s happened twice that a card holder contacted me about his/hers account being blocked and it turned out to be a mistake, twice.
ePassporte is a big operation a lot of webmasters use ePassporte many more than the biggest affiliate program has affiliate and of cause there will be more complaints because of that.

I follow most if not all the adult boards in one way or another and GFY is the only place where people need to make threads about how much ePassporte suck, on all the other boards posters either know they can contact CS or me, If not they make a thread asking for advice and myself or someone else gives them my contact information.
I understand people going to the boards if they contacted me or support and didn?t get help but making ?drama? threads without contacting us first that I simply don?t understand.

I work 5 days a week and half a day on weekends and that?s by choice I don?t want a card holder with problems having to wait until Monday morning or the next day if there is anything I can do about.
I won?t leave ePassporte until Chris kicks me out ,I love my work and the people I work with, they are great if it weren?t for them I wouldn?t be able to do my job.
Could many of the problems I am contacted with be solved by going thru CS? Yes. But ICQ is the preferred communication method in our industry and calling from outside US is not an option or very expensive for some card holders. I appreciate the positive comments about me but I am just doing the job Chris hired me to do and if I for some reason stopped working for ePassporte I am sure someone else would be hired to take my place.