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Originally Posted by Michael O
Please log into your account and set a new pincode then it should work.
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Before I go further, since you are not contacting me privately and decided to attend your business via GFY, I wanna make sure about this: are you telling me to set a pincode for a card I don't have, that is supposed to be on traffic and that I need to agree that I got that card which I don't have and you know very well that I might or might not get it? (and let's avoid going deeper on this matter, you know what I am talking about)
I hope I'm misunderstanding you and you're not telling me to do such a breach on security, I hope it's just my bad english. But if you're REALLY suggesting this, I want a statement that epassporte will cover any eventual loss due to this ultra low level of security.
Please confirm by any desired channel, you know how to contact me or you can continue on this thread, as you like. However, seeing that your statement wasn't the happiest to call it some way, I suggest you handle this as you should have done from the very start and avoid the embarrassment of saying these kind of things in public.