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Originally Posted by corvette
I know how the CCBill scrubbing works.
Its generally constant, doesn?t fluctuate like some people on here speculate. Matter of fact, over the past 18 months, we have tested and implemented changes that leave the general risk (cb/refunds, etc) unchanged, but significantly increase the % of client throughput.
My recommendation of the first thing to look at in the reports, regarding this subject, is in transactions -> form hits, break that down by date range. You can see how many hits hit the signup form, out of those how many entered information and were able to submit it, then out of those how many submissions were accepted or declined, etc?it gives you a means to audit the process.
I have found that in many cases where people are complaining about slow sales, the form hits for those days have decreased, but the % of submissions/accepts/declines, etc are the same?.at any rate, it gives you a method to evaluate/troubleshoot what the cause of slow sales may be
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T'ank ye.
As I had said previously, I am not nessearily saying anything about it being caused BY CCBill. I just had recently changed, and that thought came to mind so I thought I would ask.
I do have slow weeks, like others here, and that could very well be it. So I will take a gander at your suggestion. I do however appreciate your detailed explaination.
I've often wondered about all the CCBill scrubber talk. But since I did not have a lot to do with CCBill, other than recieving sponsor checks, most of it did not make much sense to me.
