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Old 09-28-2006, 10:03 PM  
SmokeyTheBear
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Join Date: Jun 2004
Location: PlanetEarth MyBoardRank: GerbilMaster My-Penis-Size: extralarge MyWeapon: Computer
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Quote:
Originally Posted by Superterrorizer
To be fair, it's not really the hosts fault you got hacked unless it was done through a hole in the OS/Kernel.

I would argue it's the customers responsibility to ensure any scripts on their sites are up to date, as would many hosting companies both adult and mainstream. Certainly there are hosts who will take care of things like that but for the price point many adult webmasters are looking for it's simply not realistic to expect your host to keep your scripts up to date for you unless you are paying a premium.

Having said that, once something has been exploited it's my opinion that it's the host's responsibility to find the cause of the problem and correct it if you are unable to do so on your own. There's a plethora of tools and methods out there to combat these exploits as well as remove them from your server.

Any host who values their clients, as well as the integrity of their client's sites should do whatever they can to assist you in getting the issue resolved. If they refuse, there are hosting companies out there who would be happy to take care of you.

There are many things the average webmaster can do to make sure things like this are unlikely to happen. Scripts are not Ronco Rotisseries. You can't just "set it and forget it" with a script. Many popular scripts have older versions with giant-gaping-goatse-like holes in them that do not exist in current versions. You should check weekly (At the very least monthly) for updates to your scripts, and if there are updates update them immediately
this is true but its not your mechanics job to tell you not to stick orange juice in your gas tank but if you do and your car fucks it it would be nice to at least let him know the problem ( easily accomplished in this case with a quick peek at the server )

Hosts that wont help in this situation really piss me off, its obvious the guy doesnt know what the problem is , and he will just leave if he cant get it fixed so its hardly not worth it to the host to quicly tell them what the problem is , if the customer INSISTS on running something unsecure , thats a diff story but if they are just clueless it seems a no-brainer to help them out for the 10 minutes it might take to fix the problem for a tech
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