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For all those who followed my 'a' key issue...Dell rocks here's why!
a fter dealing with the 'a' key popping off and trying to fix with random household items, tape, bandaids, glue LOLOLOL.
Finally called Dell. within minutes, they gave me a tracking number and confirmation number for the problem.
Told me a tech would come to me with a brand new keyboard and fix the problem within 3 days.
The next day the tech called, the following day he arrived on time. Switched out the keyboards in 5 min. Done.
Nothing to sign, nothing to pay. Had a warranty. I was like, that's it? Thanks!
So my 'a' key is back, and I must say that after dealing in computer hell many times...
Dell reinstilled my faith that there are good companies with good service left in the world. And they make house/office calls for free!
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