Originally Posted by notabook

lmao... I should pull up my tickets to just show you how ridiculously slow and dim witted their support staff is. When the server I'm on goes down or somebody is running resource intensive scripts I report it to them asap, I get a response back 15 minutes later them saying "we have monitoring software, everything appears fine". Then about five minutes after that when the problem has gotten to a point of the server crashing/sites not loading I update the ticket and I get a response back going "yes we have now detected a problem and disabled the offending scripts" or some other ridiculous bullshit.

I'm amazed that I find their problems 15 to 20 minutes before them and they constantly feed me the same bullshit over and over. I'm lucky to get a straight answer out any of those outsourced mother fuckers.

OH LOL... this one time my apache logs were fucked up on their server so I tried to disable them, couldn't do it so I asked them to disable them period. Instead they kept deleting them and they kept filling up over and over and over and over. Finally after about the eight time of them getting massive and lagging down my vps they finally go "we have fixed the problem by disabling them for good".

JESUS FUCKING CHRIST! IF they had did that the FIRST time I asked it wouldn't have been an issue the other eight fucking times.