Quote:
Originally Posted by samo
Guys, after 2 years with MVC, now Paymonde, I just want to say they are OK to do business with. I haven't had any problems with them whatsoever. I know they lost their mastercard account, but this can happen to anyone. As for funds2go, they were out for a couple days do to a power failure in the area. So lets lay off those guys and let them continue to pay us. If we keep making bad remarks about them, they will go out of business and we all will lose our money, AGAIN!
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Good to hear you are having success with them. Let me add in my
to the coffer.
Probably about 2 months ago now, I had changed processors, and added in Paymonde, and CCBill to my cascade (Verotel added in later).
Now I was not too happy about having to wait a month, when CCBill was 2 weeks to get checks rolling in, but I waited. I had heard good things, and people I trust recommended them.
Well after waiting a month, my wire did not come on time. I called them, and a few days later I received my loot. They even added in the 2nd week's owed, which was a nice touch. Everything peachy.
The next few payments came as they should. Even early by a business day coming in the Friday prior. Outstanding! My Verote; does the same 90% of the time. Everything rawking. Happy as a clam.
Then they lose their MasterCard. No notice to myself, or others. Well other than a whole shitload of failed transactions showing in the reports. Um, ok. So then I talk to some friends, and they had not heard anything either. Then I ask on GFY.
A few days later, some notices show up in the control center. Now keep in mind, I e-mailed people from Paymonde the url of a link asking what was going on, so they could come in and answer (like Verotel, and CCBill often do) so they could defuse it. Especially since I was just asking, and not slamming them.
Again nada.
Then you start hearing about other webby's having issues. Not good.
Again silence.
Now if their M.C. issues are a bump in the road, and they are working on them. Fine. I had them mainly for VISA card customers anyways before adding in Verotel to the cascade.
But not answering support tickets, ICQ's, e-mails, or board postings are THEMSELVES making what could be a minor misunderstanding, into a bigger issue.
It's fairly simple. Keep myself, and merchants,
paid on time, and in the loop.
The end.
