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Phatservers has AMAZING support. Most issues are handled within minutes via email or phone if you desire. Phatservers do NOT outsource any of their support like some of the other well known companies do. Everything is handled in house with qualied, on site techs, 24/7 with no exceptions.
Phatservers has COMPETITIVE pricing. All Dedicated and Shared plans are priced very reasonably considering everything is fully managed. $50.00/mbit overage is also very reasonable. If you compute it out, it puts the per gigabyte overage rate right around $0.16 per gigabyte. This is very reasonable for quality bandwidth!
Phatservers uses a GREAT control panel by default. All Phatservers accounts are automatically setup with DirectAdmin, which in my opinion is the best control for quick functions, and ease of you right out of the box. If you compare it to some of the hosting companies that have their "own" control panel it's far superior.
Phatservers has been in the hosting business for 7 years+ and hosting some very large sites and companies. This is important because Phatservers is NOT going anywhere (which everyone already knows!) You can rest easy at night know your money making sites are in the hands of a great company that monitors all servers for downtime.
Phatservers was built BY webmasters. Why is this important? Well, you don't have a bunch of newbies that have started a hosting company and don't know what the hell they are doing in the first place since they have never even created profitable sites. The quality of a host is much better when the owners themselves know what it takes to run fast sites!
And finally, if you mention me you will definitely get a nice discount when you choose a plan! :-)
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