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Well it's happened to us a few times mainly because of a faulty phone and the numbers 911 being in the sequence of a 'family members' number.
The kids have dialed 911 in error and shit happens.
For the most part, when I've been around, I took the phone without hanging up and explained what happened. A few times they've come by the house and explained because it was a hangup (or if it happened twice in the same week) they had to come 'check'. They come in - take a look around. See that the kids are laughing at whomever did the mistake - and reminded whomever that 911 is for Emergencies only.
The girl's mistakes were a few:
1) 411 and 911 aren't close on the dialpad. To expect them to think it was a simple mistake, is stupid. Had she said she wanted 611 for technical repairs, it would have been more logical and they wouldn't have dispatched anyone.
2) She hung up the phone. That's 'suspicious' to ANYONE. Had she said - OOPS I meant to dial 611 for technical assistance, they wouldn't have shown up.
3) To be all standoffish - she was asking for them to become suspicious of her.
I am far from a sheep - but if you have nothing to hide when you've made a mistake, then let them do their job. Plain and simple.
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