Quote:
Originally Posted by Tempest
It has to do with how those companies tend to deal with those complaints when they're done in private. The vast majority of times, things are never resolved "well" or quickly by going straight to the sponsor. But post it to the board and things happen damn fast. Don't blame the affiliates for this.
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I completely agree with you. I am not saying that people shouldnt bring issues to the boards. I am only talking about the people that never contact the sponsor about their issues. There have been people that have brought up legitimate issues in the past, when asked to contact us to resolve the issues... we never hear from them. How can we fix the problem???