Quote:
Originally Posted by aico
I own a Mac, and it's just one of the thing you deal with. Fortunately for website owners very few "surfers" use Macs so it's not a real issue for them, or not a big enough problem to care about, which is fine, I can see the point in that.
As far as no refunds, you can get a refund if you want, there's always a way, chargeback being the last option.
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I agree with you. But the distinction needs to be made between not caring about Mac surfers and not knowing the implications of your use of DRM.
The folks at SammySmack didn't seem to know that their DRM was not playable on Mac. I don't see how that can be excused. If you're going to use DRM, you need to educate yourself a little.
If you want to use Window Media DRM greater than the (very basic) version 1, you need to make clear that Mac users will not be able to view your videos. Making that very clear in a prominent position on your site is the fair and open thing to do.