Just to clear things up, please re look over the e-mails I have sent. I have never ONCE asked for a free copy of any software. I rarely due this, but since you are being sort of rude I will post how I replied.
Also, I have since twice opened tickets through the ticket system without a ticket number sent to me through E-Mail to even look up the status of my support request.
E-Mail #1
------------
It is for the version with the license for just one domain. I understand I can't change the domain and decided I woudl use the domain I chose, which is
http://www.textfacts.com - but as you can see if you go there right now it does not allow me to install it
A) I honestly have no idea what version, I don't even have a backup copy and I can't find where the 'members' section was where I downloaded this copy and it showed the domain I chose, etc .. I guess if you could tell me where to go to login for that stuff it would be helpful so I could make sure i had a backup copy on my hard drive as well.
B) I am not asking for another copy, I accepted the fact I chose that domain w/o thinking and will live with it running off of that domain since I made the mistake.
C) I believe I contacted you through e-mail or ICQ from one of your postings on GFY
I have no doubt you are reasonable people. If my tone came across otherwise I apologize I have had a rough week and things just haven't been falling my way, I might have been lashing out and not even realizing it. I did have one question for you however, if I like the results of the program once I getit up and running can I upgrade to the unlimited fee for the difference in pricing between the two versions or do I have to pay the full price ?
Thank You,
Ryan Lanane
[email protected] wrote:
> Ryan,
>
> Which version? Autoblogger Pro, or Autoblogger Pro Stand Alone?
>
> As a rule, we do NOT change the registered domains. When you login to change a domain, you will see:
>
> Although you may post out to unlimited domains using the Stand Alone product, you must choose a domain for the software to be installed on.
> Please choose your domains carefully, and check all spelling. It is not possible to change a domain once registered to your account, except in extreme circumstances.
>
>
> This is to prevent the registered copy (you buy it for the domain you install it on) from being moved.
>
> This will cause the error.
>
> Please tell me A) which version you have, B) why it is an extreme circumstance to give you another free copy, and C) where you contacted us previously -- there are NO open tickets, and we do not provide ICQ/phone/email support, so it must have been through here, right?
>
> I think you\'ll find we\'re reasonable people -- we just need the whole story.
>
> *******************************
> Please do not reply via email to this ticket.
> Instead, respond via the ticket system.
> *******************************
>
>
E-Mail #2
----------
hat thread was probably from a longggg time ago, unless I am losing chunks of memory from the last couple of nights .. lol
Which post are you referring to ??
- Ryan
[email protected] wrote:
> Hey Ryan, I just read your thread on Go Fuck Yourself.
>
> Great suggestions! I\'d love to hear more about what you\'re looking for.
>
> Thanks!
>
> *******************************
> Please do not reply via email to this ticket.
> Instead, respond via the ticket system.
> *******************************
>
>
I think you are acting as if I am behaving much differently than I am. Doesn't seem very professional to me, I don't think I once came across as being rude in any way. In fact I have my ICQ number attached to this psot and you have yet to contact me to this date, you rather make acusatory statements about me being rude and state you would rather give me a free copy then "have you raise a public stink" which I don't think I ever did either.