The guy at live support was too busy telling me about my DNS settings and webair doesn't handle that so I was quickly frustrated as my site had been down for 45 minutes at this point.
I think I'm just going through the pains of dealing with a shared server. This is my first site on a shared box and MY LAST. Everytime somebody blinks they're either rebooting it or the SQL server. I just need to get back to my own box so I can support it and then I'll just have to bitch when the router is down.
My issues with Webair is the brohmide answers all the time. "Yes your server had problems, we rebooted, it works now." I can't run my business like that. I need to know when the problem started, how long was it down, what was the cause of the problem, has this problem been removed or how soon can I expect it to happen again, etc... Maybe not realistic, and yes, maybe a sideeffect of a shared server. But frustrating none-the-less...
But yes, today, as far as I know, my server is up again.