This is Mike, Jen's husband. First I would like to apologize for the problems you had. I have sent you an email to try and further clarify the problems you experienced. But I wanted to make clear that we do not user DRM in our content at all. I believe the problem is related to MS's lack of support for Mac users regarding WMV and will try and research a way to get around this. I have only received one complaint from a Mac user since we started the site over year ago, and I re-encoded all the videos to try and correct the issue. The refund policy is something I will approach SammySmack about. Prior to joining their program, we always issued a refund if a member was unable to access the content for any reason.
Once again, I am sorry for the problems you experienced and will be working to try and correct them.
Mike
Quote:
Originally Posted by evulvmedia
This topic reminds me of an interesting experience I had.
I had just started promoting the SammySmack sites (My Wife Jen, etc...), and I wanted to do a review. So I got a username and password.
All of the movie content in the site is protected with Windows Media DRM version 10. The folks who create the content clearly use Windows machines to do so.
Now I use a Mac. I don't use a Windows machine.
Here's the result: I couldn't play any of the videos! NONE! There is no media player for Mac that plays Windows DRM 10. The Windows Media Player for Mac only plays Windows DRM version 1.
That was bad. But it got worse- I looked over the site and there was no indication that Mac users would face this problem. The site creators were oblivious. They even had a FAQ that said that if anybody had problems playing the videos, all they had to do was download Windows Media Player 10.
There is no Windows Media Player 10 for Mac. Microsoft stopped developing Windows Media Player for Mac a couple years ago.
Also, that same FAQ for the SammySmack sites says that the videos will play on Mac with no problem! And there are no refunds after you join.
So in this case DRM has turned into a way to SCREW THE MEMBERS who use a Mac! And that's because the program operators don't have a fucking clue about what they're doing with the DRM.
After that fun, I took down all my links to SammySmack. Fuck that. I'm not going to screw my surfers.
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