Has the way we have treated the surfer for the last 10 years has helped or harmed you
Many of the sites out there are great, well worth $30 and play it dead straight. However some sites are not so good. Sites that install programs, spyware, upsell without the customer knowing, hide the cancellation button, mislead the surfer on the tour into thinking the site is something it clearly is not.
I'm sure you can think of other examples.
So do you think the way we have treated the surfer over the last 10 years has helped you make more money or hindered you?
Discuss, I'm sure most of you know my feelings.
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