Got this email this morning from a member to the paysite. It's in regards to a discussion we are having about a new site I have in the pipeline.
Quote:
You better make sure you have "all your ducks in a row" and that "you are
wearing your steel underwear beacuse I've a feeling that you are going to
catch some flak from your fellow webmasters.
On the other hand it's about time that the paying customers are heard as to
what they really want for their money because lets face it, for an owner
it's very expensive to develop a "sign-up" but it cost very little to hold
onto a "rebill", but if you loose 70-80% on the first month, every month,
you are bleeding money even though you keep telling everybody that you are
doing great.
How am I doing so far for a quick business analysis?
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So what do you think of his business analysis?
Do we spend too much getting new traffic than retaining what we have.
Do we really listen to what members want?
As an industry not individual companies.