Quote:
Originally Posted by Daruma
the answer
very high probability
exploring all options
|
Then my last bit of advice is this, from the pages of Captain Obvious....
Cut no corners. Do nothing half-way or half-assed. The best deal possible always, the best bank, the highest quality service all the way around. No cheap outsourced support staff, hire on a crack team of highly trained people who won't piss all your clients off. If complaints are coming in against one or two of your support team, but a lot of kudos and good comments are being made about one or two others, then DO SOMETHING ABOUT IT and go have a chat with those who aren't cutting it, and if need be replace them.
Best of luck. :D