Quote:
Originally Posted by StuartD
"Please verify your User ID is correct. If it is incorrect, please enter the correct User ID below"
Well, if you verify it, and it's incorrect.. how do they figure you'd then turn around and enter the correct one? And if you're so sure that what you are entering is right, and it's saying no... how exactly can you continue to step 2 when it won't show you a security question?
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Yeah, basically.
It's really obvious if you pretend you forgot you user ID on the front page and click the "forgot user ID" link.
How long do you think they will leave the site like that?