Quote:
Originally Posted by StuartD
Wait, you just made my point... "especially if they just shrugged it off."
That's what I said, if the company behind the person condones the actions, then I can make a judgement about the company.
In your hypothetical situation, I'd expect that the pilot would be canned immediately and in the news and be ruined professionally and personally, in which case I could get back onto an AA flight next time without any worries.
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You just made EVERYBODY'S point....If those company condones his actions, then YOU would expect the rep to be canned immediately and outed on the boards and ruined professionally and personally....
Right?