Quote:
Originally Posted by corvette
shap, with all due respect, this is not true. We have offered our clients a customizable decline url for at least 6-7+ years, plus they can customize the # of decline attempts and similar settings
its my understanding that epoch offers similar options
|
Btw Mark I realize you obviously feel very confident that i'm wrong. Maybe i am. If so could you have one of your staff please email me instructions on how to customize our decline page.
Our current setup with ccbill (the default decline setup ccbill offers) it goes thru large number of attempts and locks the customer on a ccbill page without allowing us to send to another option. As a result most users would get annoyed and leave. Paycom allows us to control the decline as soon as it is declined. Ccbill forces the customer to try with ccbill 5+ times before sending us back the attempt. Usually the user gets blocked by ccbill before then which results in us never getting the decline. Try your system out and you'll see i'm 100% right.