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Old 12-29-2002, 11:10 AM  
FlyingIguana
aspiring banker
 
Join Date: Mar 2002
Location: toronto
Posts: 10,870
Quote:
Originally posted by Sambuka
Yeah come on guys you can't always expect awesome support from everyone all the time. Not everyone has 24 hour staff monitoring your support emails.

Although I am still AMAZED at how good www.epochsystems.com is damn I needed 22 of my sites password files changed within there system, within 1.5 hours they email me back saying "All done, anything else we can help you with" That from a Sunday morning is pretty damn impressive.

CCbill & PSW have yet to contact me but 1-2 days is acceptable.

Sammy
there's absolutely no reason why they can't get back to someone within 24 hours. this is a business afterall
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