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I can't speak for other hosts but for what it's worth (take it or leave it) I had a virtual account with Webair and I knew absolutely nothing aboot the interweb. Their support was always far above what I expected for a 10/bucks a month account, they never talked to me like I was an idiot (which I was...) explained to me what was wrong and how to fix it, and then fixed it for me. I can't ask for more.
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