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Old 03-24-2007, 01:18 AM  
Zorgman
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Join Date: Aug 2002
Location: Sydney, Australia
Posts: 6,103
Webair.com - im not paying for stats traffic

I got an email from webair.com today, it basicly says that my $9.95 account had 10,584 MB over the limit, which is 2000 MB. I have double checked all my logs of 46 small domains and it adds up to just 1.4GB of space.

However the stats (server logs) which I can't turn off add up to 11GB over the last year.

WHY THE FUCK ARE YOU CHARGING ME FOR STATS LOGS?

My bills for the last 12 months have been $9.95 a month. Now you want $1000+ from me? WTF!

Also I called your tech support as your sales have gone home for the weekend (so much for 24/7). And then the guy told me he couldn't talk to me about my account because I don't pay them enough for phone support. WTF!

BTW - I have 1 IP number, not 3.

I'm starting to get sick of this shit.

=== Message from webair.com =========

Presently I have an invoice about to be generated to you for Storage Overage Fees on your Webair account amounting to 10,584.00 Mb over storage limit as well as 3IP?s over. Your present plan allows for 2000 Mb?s over. You may want to consider upgrading your present plan to the next level. If so, we can work with you on reducing the present overage charges which are $1062.90. Please let me know either way. Please don?t hesitate to contact me should you have any questions or if I may provide assistance! Many thanks!
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