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Old 03-25-2007, 11:31 AM  
WebairGerard
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Join Date: Sep 2005
Posts: 8,113
Quote:
Originally Posted by Zorgman View Post
Verbal, when I called they wouldn't answer me. $9.95 a month doesn't pay for that phone service. Also, not everyone knows the owner of the company and even then it's out of his hands.
Hi Zorgman. I am glad you were able to work this out with Mike.

I just want to point out that Webair Starter plans do not have phone or live chat support that is true, it's ticketed support only. However this was really a billing issue, and all clients can call our billing department and/or get in touch with their respective account reps regardless of plan they are on. If you have any continuing questions feel free to contact me. Thank you.
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