Quote:
Originally posted by Shoplifter
Anything is better than silence.
Ibill's trademark in the industry is that they have always paid. If they lose that reputation they have nothing so they have to have their staff working around the clock until everything is resolved.
But the best thing Ibill can do is to go out of their way to make sure everyone is paid before Internext, and then get everyone loaded and laid there. This and and a couple of months running with no more bugs and they will be golden again.
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If anyone sees Ibill reps at Internext, show them this thread.
But I agree with you totally Shoplifter -- Ibill has always been "rock solid, on time payments" for me.
The whole visa thing shook up the industry a bit.. but everyone (well not just everyone yet) seems to be back on track now for the most part.
As far as being golden, I really think its a good idea if they have a voice on the boards though. I mean they hire and train those phone reps to deal with webmasters.. why not train a few of them to surf the boards and fwd all of the ibill related threads to some Corvett @ Ibill.com kinda guy to deal with.
It's just scary right now for the company thats processing all this money for everyone to not have a voice. Especially when there is all this processing doomsday "Ibill's not paying and holding my reserves!!!" talk every day all day.
I would feel better having a public statement from them -- TO that person, telling them "Hey give us a call x1234 & we'll get you straightened out" or "You're no longer getting your reserves or payments because all of your sites were in violation of blah blah blah". Better than allowing people to just go crazy with the allegations.
Obviously from some of the comments here, their business
IS being effected by all of the negative threads.
