01-03-2003, 02:02 AM
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Confirmed User
Join Date: Nov 2002
Posts: 7,761
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Quote:
Originally posted by Donnie Gangsta
Visa rules only apply to charge backs don't they? They don't care if a customer gets a refund, because they get paid on gross sales. This is why credits are a bit higher since the Visa rules were instituted, I was thinking.. maybe I am wrong? I know that now, with Epoch at least, anyone who asks for a credit with any degree of assertiveness will be given it. This is to prevent chargebacks. If I go through my credits, the reasons are all "Chargeback risk -- credit given". It's sort of annoying, because I pay webmasters per sign up, and on top of that, epoch charges me for gross processing fees, not net, so they get their money either way...
Anyway..
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I thought I remember something in the early Ibill/CCbill/Epoch texts saying something specifically about monitoring CREDITS and REFUNDS as well. It's probably just as bad to have a 0% chargeback rate and 50% refund rate  |
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