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IBill _Cathy, good on you for coming on board but don't think IBill has heard the last of this.
1. What possible excuse can IBill have for unilaterally with-holding payment from clients ?
2. I have been paid for years by wire. All I am waiting on is reserves, don't try to tell me that you need updated information to keep doing what you have been doing for years. I was not paid on 15th December, I want to know why.
3. Why isn't payables or andrea ebanks answering my emails ? Why are fellow clients not getting responses from payables or their reps ? What is IBill's policy with regard to client support ? Does client support actually take priority in your company ?
4. What assurances can you provide that IBill will pay on time in future ? What assurances can you provide that IBill is solvent ?
At the end of the day I dont care about the above, I just want to be paid the money your company OWES me. If I hadnt left Ibill in October , Id certainly definitely have left by now. I hope your company learns from this debacle. It's very shady when you cant pay your bills no matter what the reason!
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