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Originally Posted by Huggles
Did Stu try and communicate to Mark just how screwed up the old system was? My old IT experience has lead me to believe this may have been a communication problem. Often the manager will have no idea, NO idea how complicated a task is. They will think you can integrate a "list" into a program in a week, assuming the list is easily readable and organized. Sounds like the list of pass / spot holders was a nightmare to deal with. I know many people who had passes that they paid for 3 months and had free for over 9.
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Originally Posted by DrinkingHardest
We started having serious issues with Stewie's work after this manager left
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There's a very good reason for this statement. My manager reported everything happening in the technical areas of GTS to Mark. Once he was let go, there were no reports.
I had a sit down with Mark where Mark explained that he couldn't place a value on a programmer because he's a sales guy, and he needs to see a $ in the profit column to understand their value in the company. I can understand that as well, Mark's a sales guy... it's how he thinks. But he said he understood that he had to put that aside as a programmer and tech people are valuable despite not bringing in sales.
Anyway, I reported to my manager, he made Mark understand what I was doing. He had a way of getting Mark to understand.
I tried to explain as best as I could that the SubmitPass situation was futile. Many of us did. We expressed huge concerns over trying to rush everything and just make it work. But that wasn't a concern, the bottom line was the only issue.
One problem rolled into a bigger problem, which rolled into 2 bigger problems and snow balled from there.