Quote:
Originally Posted by Goodings Media
wow this is funny!!!!!
The file upload bug was their from the start. Ask HadesPass - he tried to start working on my account but couldn't upload anything. After a bit fo investigation we discovered the account was fucked.
On the weekend of May 5th/6th the account was RESET which appeared to fix the problem.
I experienced slow servers and poor support. My product was not functional until the weekend of May 5th/6th. I asked for a refund a few days later. As far as I'm concerned, THIS is well within your refund policy.
Now, you are trying to steal a years hosting money from me, and yet you have terminated my account after less than a month!!!
Paypal have not agreed anything in your favour, you have provided a bullshit digital delivery code which means fuck all because I didn't even have a working account until this weekend.
Everything about the way you handled my "account" was horrible. I am surprised you have ANY customers at all. You have simply purchased hosting from here: www.valu-host.com and sell it on.
valu-host (valuhost4u) sells this lifetime hosting for $24.99 (unlimited EVERYTHING) on Ebay, or $39.99 on their site.
This explains why my service was so shit.....
|
We own our servers, and do not resell anything. We do, however, know the owners of Valu-Host, but we do not resell off of them.
PayPal has not officially agreed in our favor, however, when talking to them today after a phone call they said that the buyer doesn't have a case. He told us exactly what to put, and we have done so. If PayPal feels we should refund you, we will gladly do it.
We have not terminated your account, you asked to cancel it yesterday and we did it. We did not give you back a refund because it was after 7 days.
The account was working fine because you were setting up many MySQL databases. On the 2nd day, it went down, and we got it back up within a few hours and e-mailed you. The server speed is fine, and the only real downtime we had were from the weekly updates.