I had this problem once. I contacted support, they told me to turn off the camera, remove the lense the mount it again. Believe it or not this resolved the problem. They did tell me if this did not fix it I would have to send the camera in and have it repaired.
Sounds crazy, but it worked, why, I havent a clue
This sounds like the similar problem I had, but I could be mistaken...it has been quite a while since this happened
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