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Old 01-16-2003, 12:18 PM  
Rand
Industry Vet
 
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Join Date: Jan 2002
Location: Santa Monica, CA
Posts: 2,663
Quote:
Originally posted by khy


Rand,

Ibill (I believe) has some of the most comprehensive stats. Some of the things that I'd like to see you guys implement are:
Projected rebills (by site and by day), compare vs stats (to quickly see sales vs last month or last year, etc), report that matches refunds/chargebacks to their original sales date so that I can look for trends and get a grip on customer service issues quicker.

Thanks!
Khy

Hmm... Projected rebills. How many others like that feature? It seems like it wouldn't mean a lot because it's not an actual number. But, that's what I'm here to find out. Do other WM's like that projection figure too??

The other stuff you mention sounds really good.

Nice to see Mark from Rhino chime in.


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Payment Industry - Communications - Quality Assurance
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