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If they have a number give them a call. Email them proof of purchase and try to contact them other ways.
One question, when you mailed in the signed license did you mail in two signed copies with a S.A.S.E included?
Im sure posting the providers name isnt going to hurt anything specially if it was oversite. You do have proof of purchase though so that part would not worry me, what would worry me is the lack of response and the tittle 18 concerns.
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