GoFuckYourself.com - Adult Webmaster Forum - View Single Post - Epassporte froze my account with their Fund Protection Mode, WTF??!?!

Hoobie · 07-23-2007, 03:17 AM

Epassporte have frozen up my account with their "Temporary Fund Protection Mode" for having more than $5000 in the account.

I've sent in a scan of my passport, drivers license, two credit cards and bank statements from two separate but I keep getting emails back asking for the "proof of address and front and back of credit card" -- WHICH I HAVE SENT IN -- SEVERAL FUCKING TIMES!!!

It's been nearly a month, and I'm getting really fucking angry that these guys are holding a fair chunk of my money hostage like this. It's approaching the end of the month and I need the money to pay bills, but it seems like I'm not getting any closer to getting access to my cash. Every time I ring their customer service line , they keep me on hold for 10 minutes before saying that they can't sort this out, and that I have to email the account verification department.

Does anyone know who I can call directly about get this sorted out?!?!

Help!!!!

07-23-2007, 03:17 AM
Hoobie Registered User Join Date: Jan 2007 Posts: 27	Epassporte froze my account with their Fund Protection Mode, WTF??!?! Epassporte have frozen up my account with their "Temporary Fund Protection Mode" for having more than $5000 in the account. I've sent in a scan of my passport, drivers license, two credit cards and bank statements from two separate but I keep getting emails back asking for the "proof of address and front and back of credit card" -- WHICH I HAVE SENT IN -- SEVERAL FUCKING TIMES!!! It's been nearly a month, and I'm getting really fucking angry that these guys are holding a fair chunk of my money hostage like this. It's approaching the end of the month and I need the money to pay bills, but it seems like I'm not getting any closer to getting access to my cash. Every time I ring their customer service line , they keep me on hold for 10 minutes before saying that they can't sort this out, and that I have to email the account verification department. Does anyone know who I can call directly about get this sorted out?!?! Help!!!!