Quote:
Originally Posted by stew.jb
I lol'd. Have you used Verotel? Sometimes it takes me all day (8 hours) of refreshing to pull up active user lists (multiple accounts). Sometimes I have to keep trying all night.
It's pretty hard to do customer support when you can't, you know, access any information whatsoever. Their cancellation page works great, however! 
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Is that a joke?
Yes I use them, and have for years! Funny, I have had little issues with them despite thousands of members over that time.
Interesting.
Also that stats page has done what you refer to on occasion. But all night, or 8 hours? Brother please.....
I have 6 websites that bill with them, and large member base and not had all these 'issues' you claim on the frequency you claim.
I see a lot of complaints in this thread with few people calling them. One thing I love about the ole GFY is a person sends an e-mail, and if they do not get a response in a few hours, they take it to the board w/o trying live chat, or simply calling.
Unbelievable. Much like your claims.
