Originally Posted by Verotel

We are aware of the proxy error problem when trying to get certain reports out of the Control Center and we sincerely apologize for the inconvenience it has caused. To provide our merchants with the information they need, we have implemented a new functionality: The Verotel Quick-Stats.

With Quick-Stats, you can see new sales, recurring transactions, refunds and chargebacks up to the previous day in one clear overview. In addition, you can view the same data broken down per website. The information can subsequently be downloaded in csv format for off-line manipulation. All critical transaction data can be accessed quickly and centrally with Quick-Stats. Transaction data from January 1st, 2006 is now available under MY SALES . Future scheduled releases of Quick-Stats will include graphs and trend lines of a site's key metrics. We have created a separate area in our database to run these queries to ensure a speedy delivery of these reports.

At the moment Verotel is also working on a long term solution which involves completely redesigning and implementing a new reporting database and we have already begun the preliminary work of adding new servers, specking out the functional design and installing the database, but we hope you will understand that such a huge undertaking will take SEVERAL months to complete, test, migrate and implement.

We appreciate your patience and your business, and hope that you will bear with us in the interim.

Sincerely,
Verotel Management Team