OK, after another intervention by Michael O ("Thanks, Michael", Forkbeard said wearily) it looks like my fourteen days of Epassporte customer screwage may be over:
Quote:
Dear Accountholder,
This is a follow up to our previous email asking for certain identifying information needed to authenticate the funds in your ePassporte account.
We would like to thank you for providing the information requested. Please continue to enjoy the benefits of ePassporte!
The ePassporte Team
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I'd still like to hear from Epassporte management about why they have such a broken process in place, but I'm not holding my breath.