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Old 08-30-2007, 06:42 AM  
Michael O
More Cowbell
 
Industry Role:
Join Date: Jul 2001
Location: Nakhom Nowhere
Posts: 10,607
Quote:
Originally Posted by ro8in View Post
I'm not the type of guy that goes in public with this kind of matters... but I'm doing this as a last resort to get epassporte to give us our money...

We wired an amount of 2500 euro to epassporte more then 3 weeks ago and it still hasn't appaired in our account...

When i sent in email using Outlook I get no reply at all!! when I sent in an message using their messaging system I get always the same reply stating the following
"
Normally, when you transfer money into epassporte via a wire
transfer it takes 7-10 business days(weekends and Holidays not
included). If you transfered money to epassporte more than 10
buisness days please contact us and let us know the exact date you
made the transfer so we can see what is going on.
"

It doesn't matter what i type in the message the reply is always the same!

I have been trying to contact them already 2 weeks with the details screenshots and everything but its just simply immpossible

Is it just me or is Epassporte simply just stealing our money???

I'm also going to contact Michael on icq which I really don't like to do, as I feel sorry for this guy having to fix everybody's problems because his colleagues are not doing a good job!!
I apologize for you not getting a proper answer when contacting CS.
Can you please email me the wire receipt from your bank, your UserID and a phone number where we can reach you.
Or can you call the business account office directly?
+1.416.703.7200 office hours are from 10am-6pm ET.

Thanks
Michael Olsen
[email protected]
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