here it is:
http://en.wikipedia.org/wiki/Question_mark#Computing
Quote:
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In many web browsers, "?" is used to show a character not found in the program's character set. This commonly occurs for apostrophes and quotation marks when they are written with software that uses its own proprietary non-standard code for these characters. Some fonts will instead use the Unicode Replacement Glyph (U+FFFD, �), which is commonly rendered as a white question mark in a black diamond.
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Now this board uses verdana and my site too, and this board doesnt show ” and ’ as �, but my site does. How can i make the question mark go away so it shows the ” and ’ normally???