Quote:
Originally Posted by lazycash
It just amazes me though how its so hard for some people to just say "I screwed up and it won't happen again". They get so defensive and aggressive over the slightest criticism and end up doing far more damage to their rep and business had they just admitted what is obvious to everyone else.
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Bingo, we got a winner!
This or saying - I screwed up and I'll be more vigilant in the future (which is more believable in my opinion) would work - you save face & your seemingly good reputation. (not talking about this case in particular but all cases in general)
Spinning it, recycling excuses, standoffish demeanor doesn't really make you look like a serious businessman - although, I do agree that some people don't see it and will forget what was done. Others won't and I'd like to hope that the ones that don't are the ones with more influence, money & power (but I'm smart & realistic enough to know that this isn't always the case)