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I respect that above description of the situation and I am confident there is always two sides to every story.
However, in our experiences with Top Bucks, they have always and remain to be one the most highly respected affiliate programs when dealing with professionalism and the legalities with unsolicited mail.
Due to the ongoing changes of mail legistlation, it is simply not in the best interest for many of the US affiliate programs to even consider using email marketing as a means to accept traffic. The repercussions are very serious. The risk versus rewards are not logical for long term business, when addressing accusations of unsolicted mail. It is never in the best interest of the affilate program to turn legitamate webmasters away - we simply could not operate effectively.
IMO, the above issue does address customer service and communications. I am confident Top Bucks will repsond accordingly. They are a great team to work with and will continue to operate in this competitive market for years to come.
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