View Single Post
Old 12-15-2007, 11:34 AM  
TidalWave
Confirmed User
 
Industry Role:
Join Date: Sep 2007
Location: Los Angeles
Posts: 2,706
1. Plenty of outsourced tech support companies available for shared/virtual hosting clients like the ones you want to buy.

2. A good tech will be expensive... anyone worthwhile, dedicated and who will handle your stuff without causing customer cancellations in the process because of messed up config, downtime, etc. will cost you at least $5k/month.


Shared hosting/virtual hosting clients are not "auto pilot" they are one of the worst customers you can have, and you will definitely be feeling it once you buy some of these companies. You will end up spending big bux on the support requirements for these clients since you will see a ton of tickets from clueless people because shared hosting has no entry barrier, its cheap to get an account and assume things will just work and when they dont freak out and blame you.
__________________
www.SwiftNode.com

Last edited by TidalWave; 12-15-2007 at 11:36 AM..
TidalWave is offline   Share thread on Digg Share thread on Twitter Share thread on Reddit Share thread on Facebook Reply With Quote